Support
Email contact@buckblock.app and we'll get back to you, usually within two business days. Telling us your iPhone model and iOS version helps us answer faster.
Common questions
My apps aren't being blocked
BuckBlock blocks apps through Apple's Screen Time. Open the iOS Settings app and confirm Screen Time access is still granted to BuckBlock — it can be turned off at any time, which switches blocking off. Also check that you've selected apps in your block list: only apps you pick there can be blocked.
My phone won't read the tag
Hold the top of your iPhone flat against the station for a second or two. Background tag reading needs an iPhone XS or newer running iOS 13 or later. If nothing happens, open BuckBlock first and start the scan from inside the app.
I'm stuck in a focus session
Timed sessions end on their own when the timer runs out. Open-ended sessions end when you tap your BuckBlock station again. If you can't get back to a station, you can turn off BuckBlock's Screen Time access in the iOS Settings app, which lifts the block.
Notifications from blocked apps
iOS silences notifications from any app it is shielding. That's part of how Screen Time works and there's no way for us to block an app while letting its notifications through.
Deleting your data
BuckBlock stores your settings and session history on your iPhone. Deleting the app removes all of it. See our Privacy Policy for the full picture.
Still stuck?
Write to contact@buckblock.app with what happened and what you expected. Screenshots help.